Jail Mail Information

Starting September 1, 2025, all non-privileged mail will need to be sent to Pigeonly. All privileged mail, official documents, and publications, magazines or newspapers that are mailed directly from a publisher or distributor to a named incarcerated person are not handled through Pigeonly and should continue to be sent directly to either the Main Adult Detention Facility or the North County Detention Facility. Any non-privileged mail received at the facility after October 1, 2025, will be returned to sender.

All mail must contain the incarcerated persons’ booking number. To obtain a booking number visit this page.

Click here to view the Detention Facilities Incarcerated Person Mail Guidelines.

Oprima aquí para ver la reglas del Centro de Detención para Correo de Presos.

For Non-Privileged Mail at the Following Locations

  • Main Adult Detention Facility- 2000

    North County Detention Facility-2001

  • Inmate Name - Booking Number
    Main Adult Detention Facility - 2000
    PO Box 96777
    Las Vegas, NV 89193

  • Inmate Name - Booking Number
    North County Detention Facility - 2001
    PO Box 96777
    Las Vegas, NV 89193

Mail Guidelines

  • All mail must have a return address

  • Envelopes must be no larger than 4 in. x 9½ in.

  • Letters must be on paper that is no larger than 8 ½ in. x 11 in.

  • Greeting Cards must be no larger than 5 in. x 7 in.

  • Postcards must be 5 in. x 7 in.

  • Photographs must be 4 in. x 6 in. (limit to 10 photos per parcel)

Only the Following Can be Mailed Directly to the Jail Facility

  • Legal Mail (privileged mail)

  • Printed materials sent directly from publisher or vendor:

    • Magazines

    • Newspapers

    • Periodicals

    • Soft-Covered Books

      • Unbound Newletters

  • Inmate Name - Booking Number

    Main Adult Detention Facility

    2777 Ventura Ave

    Santa Rosa, CA 95403

  • Inmate Name - Booking Number

    North County Detention Facility

    2254 Ordinance Rd

    Santa Rosa, CA 95403

Frequently Asked Questions

  • Postal mail remains an access point to introduce contraband and illicit drugs into correctional facilities, which poses a significant health and safety risk. This new process will increase safety while allowing incarcerated individuals to continue corresponding with loved ones in a timely manner.

    • Mail is sent via PO Box to a central processing facility, operated by Pigeonly.

    • All non-legal postal mail is opened, screened for contraband, and scanned into an electronic document that closely resembles the original hardcopy, including color.

    • The scanned mail is shared electronically with the facility through a secure dashboard for further screening and review.

    • The scanned mail is printed at Pigeonly’s processing facility and shipped to the facility for distribution to the incarcerated recipients, eliminating the risk of contraband.

    • For families and friends of inmates, Pigeonly provides an easy-to-use website (www.pigeonly.com) that allows them to create, send, and track delivery of printed photos, letters, greeting cards, and postcards from a cell phone, tablet, or computer.

  • Attorneys will continue to send legal mail directly to the facility for delivery to their incarcerated clients.
    Sonoma County – Detention Facilities continues to accept packages directly through postal mail (soft covered books, periodicals, newspapers, magazines, etc.).

  • Within 24 hours of receipt, Pigeonly will open and scan incoming mail, share the electronic scan with the facility for further screening, then print and prepare the mail for shipment. Printed mail is delivered to the facility via Priority Mail and will be received within 1-3 days of shipment.

  • Original copies of postal mail are held for 45 days. After this period, it is destroyed.

  • It may have been returned because it violates Sonoma County Sheriff's Office mail policy. All received mail will be inspected for prohibited materials. Mail that contains the following will be flagged and is subject to being marked as undeliverable: nudity, explicit sexual material, obscene material, violent language, promotion of violence, and contraband such as but not limited to weapons, drugs, or items of an unknown substance or odor.

  • After release, formerly incarcerated individuals can email support@pigeon.ly with their name/number to download their scanned mail items for free.

Mail Policy

Click here to view the Detention Facilities Mail Policy.